Tatu Telecom, Tatu City’s telecommunications company, has connected over 1,000 customers to its high-speed fibre optic network and completed the installation of 85,000 meters of fibre optic cable infrastructure.
Tatu Telecom provides reliable, high-speed internet to homes, schools, and businesses in Tatu City. Designed to expand alongside the city’s rapid development, Tatu Telecom ensures all new occupants are connected within 24 hours of moving in. The core network operates at 10Gbps and can be upgraded to 100Gbps, delivering future-proof connectivity and scalability.
Rendeavour, Group Head of Utilities, and Deputy Country Head, Tatu City, Alex Kahu, said: “This milestone is not just about numbers; it’s about the lives we are transforming by providing reliable, high-speed connectivity to thousands of residents, students, and businesses. As Tatu City continues to grow, Tatu Telecom will ensure that everyone is empowered to thrive in a digitally connected world.”
Since its inception three years ago, Tatu Telecom has laid the foundation for an open-access network, allowing multiple internet service providers (ISPs) to serve Tatu City’s residents and businesses. This flexible approach has attracted a diverse customer base, including major call centers, corporate offices, and educational institutions, all benefiting from Tatu Telecom’s reliable, high-speed internet service.
To meet the needs of its growing customer base, Tatu Telecom has implemented a 24-hour manned help desk, ensuring round-the-clock support. This service, driven by customer feedback, is particularly beneficial for businesses operating 24/7 and residential clients, ensuring any technical issues are swiftly addressed. The company also plans to introduce new offerings, such as firewall as a service, to provide enhanced cybersecurity for homes and businesses.
As part of Tatu City’s integrated utilities approach, Tatu Telecom’s fibre network complements the city’s other essential services, including water, power, and sewerage. Tatu City has invested over Kshs 40 billion in world-class infrastructure, including more than 60 km of international-standard roads, a 135MVA power capacity, and a 24/7 potable water supply system.
Business benefits at Tatu City SEZ include VAT zero-rating, import and stamp duty exemptions and 10% corporate tax for the first 10 years and 15% for 10 years thereafter.