Human Mobile Devices (HMD) is spreading love during this Valentine’s Day by educating consumers on the key features to look out for, to ensure authenticity when buying a phone.
To protect yourself from counterfeits, you are encouraged to;
- Buy phones from authorized retailers
- Verify the phone’s IMEI number by dialling *#06#
- Cross-reference the number on the manufacturer’s official website
- Inspect the packaging to ensure that it is professionally sealed.
According to the Communications Authority of Kenya, about 40% of mobile phones in Kenya are counterfeit, often distributed through informal channels such as street vendors and unlicensed retailers. This translates to security threats, as criminals can easily breach the phones and access consumers’ personal data.
“As HMD we are actively collaborating with local authorities, customs officials, and retail partners to prevent counterfeit phones from entering the supply chain,” said HMD, Senior Business Manager for East Africa, Gopher Ogembo.

HMD re-launched Nokia phones in 2016 and is the maker of authentic Nokia phones as well as HMD Pulse, HMD Skyline and HMD Fusion smartphones.
“At HMD, we want our customers to experience the true value of genuine, high-quality devices that enhance human interactions. As part of our consumer awareness initiatives for example, our Nokia 105 phones come with a signature authenticity sticker that acts as a warranty in case of any issues,” said Gopher.
