Safaricom has launched a new, easy-to-use application that will enable Saccos across Kenya to efficiently manage a growing and diverse membership base.
The My Sacco App is a strategic addition through which Sacco members will now access a wider service offering with the platform having simplified the process of opening savings accounts and managing loans, making it fully digitised, trackable, and incredibly user-friendly.
Safaricom, Chief Enterprise Business Officer, Cynthia Kropac, says: “We have built a secure digital infrastructure that SACCOs need. MySacco App is more than a platform. It is a tool that empowers SACCOs to unlock their full potential and deliver exceptional services to their members. With MySacco, convenience meets affordability, security, and financial inclusion to make a meaningful difference in people’s lives.”
Other functions on the app include ability for members to handle multiple SACCO memberships and perform intra-SACCO transfers. The loan process, from application to disbursement and repayment is also fully digitised and trackable.
“In a fast-paced digital world, this infrastructure ensures the protection of data, maintains secure communication channels, and contributes to the overall satisfaction of the customer,” said Kropac.
MySacco is available across multiple digital channels such as Android and iOS mobile apps, a web portal for advanced functionality, and USSD support for those without smartphones.