Airtel Money Kenya has integrated its mobile money with the eCitizen platform. The telco says you will enjoy up to 25% lower transaction fees compared to the current market rates when paying for the over government services on eCitizen platform using Airtel Money.
Among services offered on eCitizen include applications and renewals for passports, issuance of e-visas for foreign visitors, driver’s license applications, identification card and birth certificate applications, among others.

Anne Kinuthia-Otieno, the Managing Director of Airtel Money Kenya, said: “Airtel Money’s decision to partner with eCitizen aligns with our commitment to offering convenience by collaborating with essential day-to-day service providers for the benefit of customers.
“This partnership also reflects Airtel Money’s support for government-led initiatives, making it a perfect opportunity for further growth and innovation.”
To pay for eCitizen services using Airtel Money, customers can follow these steps:
- Dial *334#
- Select Paybill & Till Payments
- Select Airtel Paybill
- Choose Government Services
- Select e-Citizen
- Enter reference number
- Enter the amount
- Enter your PIN
Alternatively, customers can use the My Airtel app to make payments for the services.